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Horizon AI

Privacy Policy

Last updated: June 2026

Horizon AI ("we", "us", "our") operates Horizon AI and provides AI-powered lead generation and appointment booking services for solar businesses in New Zealand. This policy explains how we collect, use, and protect your information when you visit our website, submit a form, or interact with our ads.

Information we collect

When you submit a form, lead form, or contact us, we may collect your name, business name, email address, phone number, region, and your answers to qualifying questions. We may also collect basic usage data (such as pages visited) through standard analytics and advertising tools.

How we use your information

We use your information to:
  • Contact you by phone call, text message (SMS), and email about our services;
  • Respond to your enquiry, qualify your business, and book a strategy call or appointment;
  • Provide and improve our services and customer support;
  • Send you relevant marketing communications (which you can opt out of at any time).
Calls and messages we make may be automated, pre-recorded, or use an artificial (AI) voice.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business — for example, our CRM and communications platform (GoHighLevel / LeadConnector), advertising platforms (such as Meta), and calendar and email providers — strictly to deliver the services described above. These providers are required to protect your information.

Advertising

If you reached us through a Facebook or Instagram ad or lead form, Meta may also process your information in line with the Meta Privacy Policy, including to autofill forms and measure ad performance.

Opting out

You can opt out of marketing communications at any time by replying STOP to any text message, telling our agent during a call that you no longer wish to be contacted, or emailing us at horizonaisolution@gmail.com. We will remove your number and email from future calls and messages.

Data retention & security

We keep your information only as long as needed to provide our services and meet legal obligations, and we take reasonable steps to protect it from loss, misuse, or unauthorised access.

Your rights

Under the New Zealand Privacy Act 2020, you may request access to, or correction of, the personal information we hold about you. Contact us at horizonaisolution@gmail.com.

Contact

Horizon AI — Nelson, New Zealand
Email: horizonaisolution@gmail.com

This policy may be updated from time to time. Continued use of our website or services means you accept the current version.

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